Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Times
We ship worldwide from our fulfillment partners. Estimated delivery times are:
- United States: 7–15 business days
- International: 14–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status at any time.
Customs & Duties (International Orders)
International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, please contact us with your email , tracking number, name & phone number and we'll investigate with the carrier right away.
Contact Us
Questions about your order? Reach out to us at [managementgoldenheir@outlook.com] — we typically respond within 24-48 hours.